Shipping policy

I. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
In rare cases of high order volume or supply delays, processing times may extend slightly. Customers will be notified by email if additional time is required.

II. International Shipping & Delivery Time
We ship worldwide to ensure our products reach customers wherever they are.
Standard Delivery: Estimated 6–14 business days (depending on destination).
Please note that delivery times may vary due to factors such as customs inspections, international logistics conditions, or regional postal service efficiency.
Although HIBRIQ TECH LIMITED is exempt from charging customs duties, taxes, or import fees, these local clearance procedures may occasionally extend the overall delivery time. We appreciate your understanding and patience should additional transit time be required.

III. Order Tracking
A tracking number will be provided once your order is shipped. You can track your shipment using the tracking link in the confirmation email.

IV. Shipping Cost & Transparency
Shipping costs are calculated automatically at checkout based on destination, package weight, and selected service level.
You’ll always see the exact shipping cost before completing your purchase—no hidden fees.

V. Delivery Issues
If your package is delayed, lost, or damaged in transit:
Please contact us at info@hibriqlimited.shop within 7 days of the expected delivery date.
We will assist in locating the package and, if necessary, arrange a replacement or refund after carrier verification.

VI. Address Accuracy
Please double-check your shipping address during checkout.
We are not liable for orders delivered to incorrect or incomplete addresses provided by the customer.
If you realize an error after placing your order, contact us immediately — we will do our best to update the address before shipment.

VII. Contact Us
If you have any questions about your shipment or need assistance with tracking, our support team is always ready to help.
Support team email: info@hibriqlimited.shop

Thank you for shopping with HIBRIQ TECH LIMITED. We continuously improve our logistics network to offer a fast, secure, and worry-free delivery experience.